Terms and Conditions of Sale

Prices
The prices in this catalog are given in Swiss francs, net amounts, including VAT and guaranteed.
Items with a guarantee are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice), which we ask you to keep carefully. The following are not covered: damage due to poor maintenance, failure to follow the instructions for use, or normal wear and tear.

Availability
Our commitment to delivery is void in case of failure or non-compliance with the deadlines of supply from our own suppliers, and insofar as this unavailability is not attributable to CNTech Ltd. In case of unavailability of a product, we will inform you as soon as possible.

Payment methods
Payment methods:
Paypal, Credit Card.

Delivery and transport
The shipment of the available items is done by post within approximately 5 to 8 days. A participation of your share is requested only once by order.
NOTE: CNTech Sàrl does not deliver its parcels in post office box and does not deliver any goods to a minor or under guardianship, except written authorization of the parents or guardian.

Return or exchange of goods
Items must be returned intact and complete in their original packaging (with labels showing their references), accompanied by the delivery slip, within 7 days of receipt of your package. The shipping costs related to the return are at your charge. In the case of an exchange order, the shipping costs of your new order are offered.

Legal guarantee
Check the condition of the delivered goods without delay to exclude obvious material and manufacturing defects, as well as damage due to transport. In accordance with the law, you are obliged to notify us of any defects or faults in the goods delivered so that we can remedy them.

Data protection
All personal data will be treated as confidential. The information necessary for the management of the order will be the subject of a data-processing treatment and can be communicated to associated companies within the framework of the management of the order.

Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be handled by the Regional Court of the Mountains and Val-de-Ruz.